Halden Nutrition LLC values your trust and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we handle it, and the strict limits we place on its use. We operate solely within the United States and comply with applicable state privacy laws.
Who We Are
Halden Nutrition LLC is a Colorado limited liability company based in Denver, Colorado. We manufacture and sell dietary supplements directly to consumers across the fifty United States. In this policy, references to Halden, we, or us refer directly to this entity.
Information We Collect
We collect information directly from you when you complete an order request or submit an inquiry through our contact form. When requesting an order, you provide your name, email address, optional telephone number, physical shipping address, and your selected product package. Our contact form collects your name, email address, message topic, and the text of your communication. Our web host automatically generates standard server logs that record your internet protocol address, browser type, and access timestamps for security and maintenance.
How We Use Your Information
We use your data solely to fulfill your orders, deliver products, respond to your customer service questions, and satisfy legal accounting requirements. We do not use your information for third party advertising or automated behavioral profiling. Your personal data is never sold, rented, or traded to data brokers or marketing agencies under any circumstances.
Payment Links and Card Data
Our website does not collect, receive, or store credit card numbers or sensitive financial account details. Once we review your order request, we send you an order confirmation by email containing a direct link to a secure payment processor. Your transaction is processed entirely through that encrypted payment gateway under their strict data security standards. We receive only a confirmation of successful payment, your billing name, and your transaction reference code.
Information Sharing
We share your information only with essential service providers who perform direct operational duties on our behalf. These include our third party shipping carrier to deliver your parcel, our payment processor to complete transactions, and our email service provider to deliver transactional messages. Each vendor is contractually restricted from using or retaining your personal data for any secondary purpose. We do not disclose your information to any other external party unless strictly required by a court order or applicable law.
Cookies and Local Storage
Our website does not use tracking cookies, targeted marketing pixels, or third party behavioral analytics scripts. We use standard browser local storage exclusively to remember your selected product bundle while you navigate between pages. Web typography is delivered using Google Fonts loaded directly from external servers, which may log standard technical connection data. Our hosting infrastructure maintains routine server access logs for up to thirty days to detect errors and defend against unauthorized system access.
Data Retention
We retain customer transaction records, including invoices and fulfillment receipts, for seven years to comply with federal and state tax laws. Customer inquiries submitted through our website contact form are retained for twelve months to ensure adequate customer support history. Server connection logs are automatically purged after thirty days. Once a retention period expires, your data is securely deleted from our active databases.
Your State Privacy Rights
Residents of California, Colorado, Virginia, and other states with comprehensive consumer privacy statutes hold specific statutory rights regarding their personal information. You have the right to request access to the personal data we maintain about you, request corrections to factual inaccuracies, and request the deletion of your information subject to tax and legal exceptions. Because we do not sell personal data or engage in cross-context behavioral advertising, we do not provide an opt-out mechanism for data sales. To exercise any of these statutory rights, please send an inquiry through our website contact form.
Children and Policy Changes
Our website and products are intended exclusively for adults aged eighteen and older. We do not knowingly solicit or collect personal information from children under the age of thirteen. If we discover that personal data from a minor has been submitted, we will immediately delete that information from our systems. We reserve the right to amend this Privacy Policy at any time, and any revisions will take effect immediately upon publication on this page with an updated effective date.